Experience
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Updated: 05 OCT 08

Web site launched: 1996

2001 - present

      Executive Vice President, Chief Information Officer

      NYSE Euronext, New York, New York

    Responsible for all aspects of technology for the largest stock exchange in the world.

    • Previous position held: Chief Technology Officer, Archipelago Holdings, Inc., Chicago, Illinois, (2001-2006). Responsible for all aspects of technology including software development, quality assurance, operations, customer connectivity and technical support for the Archipelago Exchange (the second largest stock exchange in the world), the first totally open, fully electronic stock market for New York Stock Exchange, American Stock Exchange, and NASDAQ securities in the United States; company merged with the New York Stock Exchange (NYSE) in March 2006 to form the NYSE Group. In April 2007, the NYSE Group merged with Euronext to form NYSE Euronext.

2000 - 2001

      Senior Vice President, Chief Information/Technology Officer

      NextCard, Inc., San Francisco, California;
      (2000 revenue ~ $200 million)

    Responsible for all aspects of technology, including software and database engineering, operations, architecture, and quality assurance for this leading Internet provider of consumer credit.

    • Transformed 150+ person technology group undergoing turmoil into high performance organization. This organization was distributed among several geographic locations and included a team in India.
    • Led the development of what was considered to be among the best uses of direct marketing and CRM on the Web.
    • Built technology environments for newly launched UK subsidiary and call centers in Phoenix and Livermore, CA. Additionally, rapidly scaled production facilities in a cost-effective manner and built Business Resumption site.

1998 - 2000

      Vice President, Chief Information Officer

      AdKnowledge, Inc., Palo Alto, California

    Responsible for all computer operations, database architecture, development of databased products and  MIS development, for this leading Internet advertising management and analysis firm (originally part of the Kleiner Perkins portfolio of companies, acquired by CMGI, Inc. in November 1999).

    • In a rapid growth environment, increased server and network capacity ten fold across multiple locations while at the same time incorporating appropriate production controls and safeguards.
    • Architected database environment and developed analytic products/services yielding substantial customer revenue.
    • Implemented an ERP system (PeopleSoft) outsourced to an Application Service Provider.
    • Quickly recruited and developed highly qualified technical staff.

1994 - 1998

      Vice President, Corporate Management Information Systems

      Fidelity Investments, Boston, Massachusetts

    Responsible for the development of management information systems and underlying data warehouses that reflect all aspects of the operations of Fidelity on an integrated (across 40+ business units, as well as, external information) basis for use by management for monitoring, analysis, evaluating and planning.

    • Developed and implemented an Information Architecture to support business decision making across all business units with the flexibility and the scalability to incorporate a variety of hardware and software technologies, including deployment on the Internet.
    • Using this architecture, guided the development of large scale systems to support areas with global implications such as Finance, Operations, Risk, Trading, Investments and Research. Integral to some of these systems was the use of data mining and other innovative techniques to further leverage the information resource.
    • The use of another system developed under this umbrella was credited with having been instrumental in returning a company subsidiary back to profitability.

1991 - 1994

      Vice President, Market Planning

      Budget Rent a Car Corporation, Lisle, Illinois;
      (1994  revenue ~$2 billion; 3200 locations worldwide)

    Managed a group responsible for worldwide pricing, marketing research, new product development, planning and decision support systems for marketing and sales applications.

    • Designed and implemented Budget’s first comprehensive customer satisfaction program and determined strategic points for marketing leverage.
    • Conducted major segmentation studies and on the basis of these studies developed new marketing strategies followed by Budget,  resulting in increased revenue and profitability.
    • Guided the development of new business strategies in Europe, Australia, Latin America and the Caribbean.
    • Designed and implemented a system to assist in real-time marketing decisions, including yield/revenue management.

1986 - 1994 (evenings)

      Adjunct Faculty, Department of Computer Science

       DePaul University, Chicago, Illinois

    Taught graduate and undergraduate level courses in various areas of computer science.

1981 - 1991

      Director, Decision Support Services

      The Quaker Oats Company, Chicago, Illinois

    Managed a group of twenty professionals whose role was the design, implementation, and use of decision support systems to support decision making and impact business tactics and strategies in all functional areas of the company. The support provided by this group included the development and administration of large databases and highly interactive systems to deliver the data with analytical capabilities in a multi-vendor hardware/software environment. The group was also constantly involved in the evaluation of new data sources, analytical methods and emerging technologies as they applied to the needs of the business community.

    • Designed and implemented decision support systems directly credited for annual impact of several million dollars on operating income.
    • Areas managed: Applications Development, Management Science, User Support, Data Systems, Knowledge Systems and Departmental Computing (software and mini/microcomputer operations)
    • Previous positions held: Group Research Manager (1986-1988), Manager, Applications Development (1984-1986), Project Engineer (1983-1984), Senior Marketing Systems Analyst (1982), Marketing Systems Analyst (1981).

1980 - 1981CINB logo305

      Systems Analyst

      Continental Bank, Chicago, Illinois

    Designed and implemented financial decision support applications in such areas as portfolio performance measurement, tax computation and trust administration.