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2001 - present
Executive Vice President, Chief Information Officer
NYSE Euronext, New York, New York
Responsible for all aspects of technology for the largest global exchange in the world.
- Also served concurrently as the Chief Technology Officer and Chief Innovation Officer
- Transformed a collection of many IT groups across 3 continents into 1 high-performance global IT team. I have a track record of building outstanding teams, organizations and cultures.
- Developed a culture of innovation that lead to, among other things, the implementation of a global trading (multi-asset) architecture to support the low-latency, high throughput and reliability/security requirements in a regulated environment. The architecture handles trillions of dollars flowing through the systems at millions of transactions/second with response times of microseconds. This platform is used both internally and for the customers of the Commercial Technology division of the firm. In general, my efforts are company changing and often industry changing, as I have helped to set the standard for others in the industry to follow.
- Simultaneously designed, developed and deployed the company’s 2 new data centers in New Jersey and the UK. At a combined cost of over $600 million, and sized at 700,000 square feet, these state-of-the-art data centers are considered to be unmatched globally in serving the capital markets community. These 2 projects were delivered on schedule and under budget.
- Developed the financial industry’s first cloud, the Capital Markets Community Platform, radically changing how market participants interact with the markets.
- Lowered annual IT operating costs by almost 50% to the current level of ~$500 million and 1400 staff. All this was done in addition to integrating 3 major mergers/acquisitions, domestic and international (NYSE-Archipelago, NYSE-Euronext, NYSE-American Stock Exchange), and several smaller ones.
- Previous position held: Chief Technology Officer, Archipelago Holdings, Inc., Chicago, Illinois, (2001-2006). Responsible for all aspects of technology including software development, quality assurance, operations, customer connectivity and technical support for the Archipelago Exchange (the second largest stock exchange in the world), the first totally open, fully electronic stock market for New York Stock Exchange, American Stock Exchange, and NASDAQ securities in the United States; company merged with the New York Stock Exchange (NYSE) in March 2006 to form the NYSE Group. In April 2007, the NYSE Group merged with Euronext to form NYSE Euronext.
2000 - 2001
Senior Vice President, Chief Information/Technology Officer
NextCard, Inc., San Francisco, California;
(2000 revenue ~ $200 million)
Responsible for all aspects of technology, including software and database engineering, operations, architecture, and quality assurance for this leading Internet provider of consumer credit.
- Transformed 150+ person technology group undergoing turmoil into high performance organization. This organization was distributed among several geographic locations and included a team in India.
- Led the development of what was considered to be among the best uses of direct marketing and CRM on the Web.
- Built technology environments for newly launched UK subsidiary and call centers in Phoenix and Livermore, CA. Additionally, rapidly scaled production facilities in a cost-effective manner and built Business Resumption site.
1998 - 2000
Vice President, Chief Information Officer
AdKnowledge, Inc., Palo Alto, California
Responsible for all computer operations, database architecture, development of databased products and MIS development, for this leading Internet advertising management and analysis firm (originally part of the Kleiner Perkins portfolio of companies, acquired by CMGI, Inc. in November 1999).
- In a rapid growth environment, increased server and network capacity ten fold across multiple locations while at the same time incorporating appropriate production controls and safeguards.
- Architected database environment and developed analytic products/services yielding substantial customer revenue.
- Implemented an ERP system (PeopleSoft) outsourced to an Application Service Provider.
- Quickly recruited and developed highly qualified technical staff.
1994 - 1998
Vice President, Corporate Management Information Systems
Fidelity Investments, Boston, Massachusetts
Responsible for the development of management information systems and underlying data warehouses that reflect all aspects of the operations of Fidelity on an integrated (across 40+ business units, as well as, external information) basis for use by management for monitoring, analysis, evaluating and planning.
- Developed and implemented an Information Architecture to support business decision making across all business units with the flexibility and the scalability to incorporate a variety of hardware and software technologies, including deployment on the Internet.
- Using this architecture, guided the development of large scale systems to support areas with global implications such as Finance, Operations, Risk, Trading, Investments and Research. Integral to some of these systems was the use of data mining and other innovative techniques to further leverage the information resource.
- The use of another system developed under this umbrella was credited with having been instrumental in returning a company subsidiary back to profitability.
- Advised Fidelity Ventures on candidates for investment.
1991 - 1994
Vice President, Market Planning
Budget Rent a Car Corporation, Lisle, Illinois;
(1994 revenue ~$2 billion; 3200 locations worldwide)
Managed a group responsible for worldwide pricing, marketing research, new product development, planning and decision support systems for marketing and sales applications.
- Designed and implemented Budget’s first comprehensive customer satisfaction program and determined strategic points for marketing leverage.
- Conducted major segmentation studies and on the basis of these studies developed new marketing strategies followed by Budget, resulting in increased revenue and profitability.
- Guided the development of new business strategies in Europe, Australia, Latin America and the Caribbean.
- Designed and implemented a system to assist in real-time marketing decisions, including yield/revenue management.
1986 - 1994 (evenings)
Adjunct Faculty, Department of Computer Science
DePaul University, Chicago, Illinois
Taught graduate and undergraduate level courses in various areas of computer science.
1981 - 1991
Director, Decision Support Services
The Quaker Oats Company, Chicago, Illinois
Managed a group of twenty professionals whose role was the design, implementation, and use of decision support systems to support decision making and impact business tactics and strategies in all functional areas of the company. The support provided by this group included the development and administration of large databases and highly interactive systems to deliver the data with analytical capabilities in a multi-vendor hardware/software environment. The group was also constantly involved in the evaluation of new data sources, analytical methods and emerging technologies as they applied to the needs of the business community.
- Designed and implemented decision support systems directly credited for annual impact of several million dollars on operating income.
- Areas managed: Applications Development, Management Science, User Support, Data Systems, Knowledge Systems and Departmental Computing (software and mini/microcomputer operations)
- Previous positions held: Group Research Manager (1986-1988), Manager, Applications Development (1984-1986), Project Engineer (1983-1984), Senior Marketing Systems Analyst (1982), Marketing Systems Analyst (1981).
1980 - 1981
Systems Analyst
Continental Bank, Chicago, Illinois
Designed and implemented financial decision support applications in such areas as portfolio performance measurement, tax computation and trust administration.
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